Soft Skill

Soft-SkillsMain Aspects and Benefits Introduction• Each company looks for an employee with a different mix of technical skills and experience.• But to complement such features there are some "soft skills" every company looks for in a potential hire.

Transcript of "Soft-Skills - Main Aspects and Benefits"

Soft-SkillsMain Aspects and Benefits Introduction• Each company looks for an employee with a different mix of technical skills and experience.• But to complement such features there are some "soft skills" every company looks for in a potential hire. Soft-Skills - Definition• Soft-skills refer to a cluster of personal qualities, habits, attitudes and social graces that make someone a good employee. Soft-Skills – Main Benefit• Soft skills are intrapersonal and interpersonal skills that determine a persons ability to adapt and fit in a social structure. Soft-Skills - Examples• Strong Work Ethic• Positive Attitude• Good Communication Skills• Time Management Abilities• Problem-Solving Skills• Acting as a Team Player• Self-Confidence• Ability to Accept and Learn From Criticism• Flexibility/Adaptability• Working Well Under Pressure Companies - Important• Companies value soft skills because research suggests and experience shows that they can be just as important an indicator of job performance as hard skills. Soft-Skills What are all the fuss about it?• Experts ranging from psychologists to business and spiritual leaders, such as Donald Trump and the Dalai Lama, agree that one or more of the soft skills have the greatest impact on your level of success. Conclusion• It is important to all employees who aspire to managerial positions - to get in touch with their soft side.• It is important to develop soft-skills to live and to work well when facing the adversities of our Society and Business Environment. Lico Reis Consultoria & Línguas Roberto Lico Reis Feel free to send us suggestions about new presentations,that can help you to face your life or professional challenges.

TEAM BUILDING

Time building is the ability to motivate and identity individual employees to form a team that stays together, work together and gain together. Them building activities can be a useful way to develop strength, weaknesses, address and unite a group. The main purpose of them building is to get worker to engage in same type of collective effort. Collectiveness in necessary to unite workers around a task or goal

FOUR STEPS TO ENCOURAGE THEM BUILDING

  • Figuring out challenges faced by them
  • Choose exercise

  • Knowing them’s strength and weaknesses
  • Identity the root of proble

ON TEAM BUILDING

  • How can team work aid in decision making
  • How does it effect communication?
  • What are its benefits to members of them?
  • What are the benefits to organizations?

TIME MANAGEMENT

Time building is the ability to motivate and identity individual employees to form a team that stays together, work together and gain together. Them building activities can be a useful way to develop strength, weaknesses, address and unite a group. The main purpose of them building is to get worker to engage in same type of collective effort. Collectiveness in necessary to unite workers around a task or goal

STEPS TIME MANAGEMENT

  • Define responsibilities
  • Clarity objectives
  • Prioritize activities
  • Identity development VS mountainous activities
  • Negotiate deadline

One time management

  • How to greater control
  • How to save time
  • How to increase flexibility
  • Shadow on allocating work with schedules

PROBLEM SOLVING AND DECISION MAKING

A systematic approach to defining the problem and creating a vast number of possible solutions whereas decision making is picking an appropriate solution for the problem. Being able to make decisions and solving problems effectively is necessary and crucial part of the job any manager and planner.

Problem solving and decision making presents a process, structure and tools to help you solve problems and making decisions. Decision making is how we cope with. Our environment and live our life are constantly making decisions and frequently solving problem from waking in the working to going to bed at night

Steps

  • Making judgment
  • Analytical skills
  • Collecting in formation
  • Planning
  • Decision making

ON PROBLEM SOLVING AND DECISION MAKING

  • How to identity problems to solve
  • How to analyses rout cause of problem
  • How to select the best solution
  • Shed light on developing a communication plan

POSITIVE ATTITUDE

With a positve attitude, your see the brighter side of life, and expect the best will happen. A postive attitude helps you cope more easily with the daily affairs of life. Building postive attitude help to increase the quality of life that the participants will appreciate.

It this attitude is strong enough it becomes transmittable. It is as if you radiate light areound you.

STEPS TO ATTAIN POSITIVE ATTITUDE.

  • Positive thinking
  • Constructive thinking
  • Creative thinking
  • Optimism
  • Motivation

ON POSITIVE ATTITIDE

  • How to feel inspired
  • How to show self esteem and confidence
  • How to believe in yourself and in year ability
  • How to look for solution of problems

PERSONALITY DEVELOPMENT

Quintessie tally means enhancing and grooming ones outer and inner self to bring about a positive change to your life.

Each individual has a distinct person a that can be developed, polished and refined.

Personality Development is a term which is often misunderstood to be self development and or just limited to enhancing one’s own looks. So it becomes necessary to get a clear picture on what is personality development and what is self development.

Steps of Personality Development

  • Body Language
  • Conversation
  • Etiquettes
  • Interview Skills
  • Leadership Skills

On Personality Development

  • How to learn influential communication skill
  • How to handle criticism
  • How to develop Confidence
  • How to learn relationship and Persuasion Skills

Liaison skills

Liaison is a channel for communication between groups. liaison skill is about making contacts with people outside ones area of responsibility both inside the organization and outside the world.

STEPS OF LIAISONING SKILLS

  • Self confidence
  • Basic writing and speed skills
  • Internal communication strategies
  • Public and community relations

On liaison skills

  • How to demonstrate self confidence in presentation
  • How to work with people
  • How to build a positive image

Liaison is a channel for communication between groups

Liaison is a channel for communication between groups. liaison skill is about making contacts with people outside ones area of responsibility both inside the organization and outside the world.

STEPS OF LIAISONING SKILLS

  • Self confidence
  • Basic writing and speed skills
  • Internal communication strategies
  • Public and community relations

On liaison skills

  • How to demonstrate self confidence in presentation
  • How to work with people
  • How to build a positive image

Corporate Training

  • Spoken English
  • Soft skills training
  • Business liaison skills
  • Team Building
  • Problem Solving & decision making Skills
  • Positive Attitude
  • Personality Development
  • Liaison skills
  • Managerial Training
  • Presentation Skills
  • Time Management

Communication

Communication is a two way process to bring the people on one stage. "We all use language to communicate, to express ourselves, to get our ideas across, and to connect with the person to whom we are speaking’’. In other words we can say Communication is simply the act of transferring information from one place to another, whether this be verbally(using voice), written (using printed or digital media such as books, magazines, websites or emails) or non-verbally (using body language, gestures and eye expression). Developing your communication skills can assist all moment of your life, from your professional life to social contacts and everything in between. The potential to communicate information correctly, clearly and as intended, is an important life skill and something that should not be overlooked. The purpose of communication is to converse your message across to others clearly and unambiguously.

Communication is only successful when both the speaker and the listener understand the same words as a consequence of the communication. This involves effort from both the speaker of the message and the listener.

Three steps in communication process:

Thought: First, instruction exists in the mind of the speaker. This can be a concept, idea, information, or feeling.

Encoding: Next, a message is sent to a receiver in words or other symbols.

Decoding: Finally, the receiver translates the words or symbols into a concept or information that a person can understand.

Types of communication:

  • Verbal communication
  • Non verbal communication
  • Written communication
Verbal Communication

Verbal or oral communication uses spoken words to converse a message. When most people expect of verbal communication, they think of speaking, but listening is also a pivotal skill for this type of communication to be victorious. Verbal communication is relevant to a wide range of conditions, ranging from informal office discussions to public speeches made to thousands of people. Improving your verbal communication skills can assist you to develop better relationships with your coworkers and preserve a large network of contacts that you can call on when necessary.

Nonverbal Communication

Nonverbal communication requires communicating by sending and receiving wordless messages. It contains facial expressions, eye contact, body posture, gestures such as a wave, pointed finger and the like, overall body movements, tone of voice, touch, and others. Nonverbal communication depicts the process of transferring meaning in the form of non-word messages. Non-verbal communication sets the tone of a conversation, and can seriously undermine the message contained in your words if you are not careful to control it. For example, slumping and shrinking back in your chair during a business meeting means you are under-confident, which may lead people to suspect the power of your verbal contributions.

Written Communication

Written communication is important for communicating complex information, such as statistics or other data that could not be easily communicated through speech alone. Written communication also permits information to be recorded so that it can be referred to at a later date. When producing a piece of written communication, especially one that is likely to be referred to over and over again, firstly plan that all the suitable information is accurately and clearly communicated.

Written communication must be clear and abbreviated in order to communicate information perfectly. A good written report sends the necessary information using accurate, grammatically correct language, without using more words than are needed.

You can become more successful in all areas of business by improving your verbal, non-verbal, and written communication skills,. Whether you are managing others or working as part of a team, the ability to communicate effectively can improve relations with your colleagues and help you all to work more effectively together.

ON COMMUNICATION SKILLS

  • How Can you develop communication skills
  • How to face interviews?
  • How to build up Vocabulary?
  • Difference between American & British Accent?
  • Shadow on Power dressing & Corporate Ethics?

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