GandhiSir.com

YOUR POST OFFICE AT YOUR SERVICE

At our main offices we are introducing, where appropriate, a number of changes to help improve the standard of service provided to our customers.

Similar developments are taking place at many of our agency office.

Improvements:

More staff at peak periods for faster service
A single queuing system for fairer service
Special service windows for some transactions
Post-shops in main offices with their own separate service till for greeting cards, stationery, stamps and gifts
The refurbishment of a number of main offices to provide a better environment
New vending machine services such as cash-change machines, and phone card and stamp dispensers for faster service
Extended opening hours at selected main offices
A new range of air package services.

Do the following statements agree with the information given in the reading passage above?

Write:

TRUE if the statement is true

FALSE if the statement is false

NOT GIVEN if the information is not given in the passage

All offices will have more staff throughout the day.
There will be special service windows for cash transactions at all main offices.
It will be possible to obtain some items from machines in many offices.

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